Privacy Policy

Last updated: December 2025

At GAIJI, we respect your privacy and are committed to protecting your personal information. This policy explains how your data is collected, used, and safeguarded while shopping on our website.

1. Information We Collect

When you browse or purchase from GAIJI, we may collect the following information:

📩 Name, email address & phone number
📦 Shipping and delivery address
🛒 Order and checkout details
📱 Device, browser & analytics information (non-personal)

We do not store your complete payment information such as UPI PINs, card numbers, or CVV.

2. Payment Gateway & Security

Payments made on our website are processed securely using Cashfree Payments, a trusted Indian payment service provider supporting:

UPI
Debit/Credit Cards
Wallets
Net Banking

Cashfree handles the payment authentication. Your sensitive payment details are never stored on our servers.

3. How We Use Your Information

To process and deliver your orders
To update you about order status or shipping
To provide customer support
To improve website experience and security
To send optional promotional offers (only if subscribed)

4. Data Retention

We retain basic order and contact information only for:

📦 Delivery & order tracking
🧾 Order history & support requests

You may request deletion after delivery unless legally required to keep records.

5. Sharing of Information

We never sell or rent your information. We only share it with trusted services required to complete your order:

🚚 Delivery & courier partners
💳 Cashfree Payments
📧 SMS / Email providers for notifications

6. Cookies

We use cookies to personalize your shopping experience and improve website performance.

7. Your Rights

Request access to your data
Request correction of incorrect information
Request deletion (where applicable)

8. Contact Us

For privacy or data-related questions, contact us at:

📩 support@gaiji.in
(Replace with your business email)